Delivery

Delivery

 

Here at Broadoak, we are committed to providing the very best quality and value for your money. As such, we understand that delivery can be expensive and may put people off buying through the internet.

In an effort to minimise this impact, we absorb as much of this cost as possible and are pleased to offer the following delivery rates.

Delivery charges are total prices for a complete order, not per item. We aim to dispatch orders within two days of receipt of payment. Please allow 7-10 days for delivery.

 

Delivery Methods

 

Standard Delivery (Mainland UK)

The standard delivery charge is a flat fee of £3.95 for economy delivery. Depending on size, weight and contents, parcels will be sent with Royal Mail or Courier and may require a signature depending on the service used. These charges are for delivery to mainland UK addresses only (excluding PO Boxes, offshore Islands and the Scottish Highlands).

 

Standard Delivery (Scottish Highlands & Islands, Northern Ireland, Isle of Mann, Isles of Scilly and Isle of Wight)

Standard delivery to Scottish Highlands and Islands, Northern Ireland, Isle of Mann, Isles of Scilly and Isle of Wight may take longer to arrive and incur an additional delivery charge depending on the size, weight and contents of the order. For large orders, please contact us before ordering.

Scotland (excluding HS and ZE postcodes), Isle of Wight, Isles of Scilly and Northern Ireland - usually orders less than 10kgs (depending on size of parcel) can be sent at no additional cost.

IM, HS and ZE postcodes - usually orders less than £30 (depending on size) can be sent at no additional cost but there may be an additional £2 delivery fee for orders over £30 in value and/or between 2-10kgs - please contact us before ordering.

 

Economy Courier

An economy courier delivery option is now available which is usually a 3-5 working day service. The courier delivery option is a flat fee of £4.95 per order irrespective of the size of the order. These orders will be sent with one of our couriers (not Royal Mail). There is an additional £2 delivery fee for orders over £30 to IM, HS & ZE postcodes. This option isn't avaiable for delivery to the Channel Islands.

 

Express Delivery

The express delivery charge is a flat fee of £8.95 for orders placed before noon, Mon-Fri. These orders are dispatched for next working day delivery (excluding Sat & Sun delivery). Please note that this is not a guaranteed service and delivery can occasionally take 2 working days. Available for delivery to mainland UK addresses only (excluding PO Boxes, offshore Islands and the Scottish Highlands).

 

Exceptions

These delivery charges are for delivery to mainland UK addresses only (excluding offshore Islands and the Scottish Highlands).

Delivery to Scottish Highlands and Islands, Northern Ireland, Isle of Man, Isles of Scilly and Isle of Wight may incur an additional delivery charge depending on the size, weight and contents of the order – please contact us before ordering